I want to make a change to my product, what are the terms of change?

You have the right to change the products you have purchased. Products with 1000 TL and above are special design products. There are no refunds for special design products. Your changes are made through Yurtiçi Kargo DEPENDING ON THE SHIPPING FEE. 

FOR THE PRODUCTS TO BE EXCHANGED, SURIKKA EXCHANGE CODE : IT IS ENOUGH TO BE DELIVERED VIA YURTIÇI KARGO WITH THE EXCHANGE CODE 599951354.

NO REFUND NO EXCHANGE THERE ARE NO RETURNS AND EXCHANGES ON THE EXISTING CUSTOMIZED DESIGNS.

RETURNS AND EXCHANGES WILL NOT BE ACCEPTED FOR OVERSEAS ORDERS.

IF IT IS AGREED BETWEEN THE 2 PARTIES FOR RETURNS AND EXCHANGES, ALL COSTS MUST BE COVERED BY THE BUYER (CUSTOMER).

DEPENDING ON THE SHIPPING FEE for exchanges, the shipping cost belongs to the buyer.

IN CASE OF EXCHANGES, IT MAY BE NECESSARY TO RETURN THE CARGO WITHIN 24 HOURS FROM THE MOMENT OF DELIVERY. THE LABELS ON IT SHOULD NOT BE TORN OFF. WHEN IT BREAKS, THE CHANGE WILL NOT BE ACCEPTED.

THE EXCHANGE PERIOD IS 24 HOURS FROM THE DELIVERY DATE.

THE EXCHANGE PERIOD FOR Hijab Dress and hijab dress-like products IS 24 HOURS FROM THE DELIVERY DATE.

THE EXCHANGE PERIOD FOR Hijab and hijab-like products IS 24 HOURS FROM THE DELIVERY DATE.

THE EXCHANGE PERIOD FOR Hijab Suit and hijab suit-like products IS 7 DAYS FROM THE DELIVERY DATE.

Cargo Exchange Procedure:

You have the right to change the products you have purchased. Your exchanges are made through Yurtiçi Kargo in exchange for payment depending on the cargo company fees. 

Surikka.com you can reach `a from the contact information below: 

Address: Ismet captain Mah. Tanaçan Business Center Floor: 7 D:701 No:72/3 Çankaya/Izmir

Phone: 0532 669 6595

Email : [email protected]